飛輪電商 FAQ

What is the corporate culture of Hour Loop?

Hour Loop has an open corporate culture with a flat organizational structure. Employees are encouraged to share new ideas that can improve work efficiency or contribute to team performance. People can have one-on-one discussions with their supervisors directly. We love direct communications and do not have hierarchical barriers. If you appreciate a fast-paced, flat organizational structure, and a culture that values teamwork, Hour Loop is definitely your top choice to accelerate your career development.

What is our organizational structure?

Hour Loop has a flat organizational structure with five departments under CEO: HR, Business, Operations, Finance, and Engineering. Each department has specialized sub-teams underneath. There are only 3 layers between CEO and entry level employee. The roles of Project Assistant or Project Manager fall under the Operations team, while the role of Business Manager is part of the Business team.

Is it possible to submit application at Hour Loop without experience in e-commerce?

Hour Loop always provides you with a stage to showcase yourself regardless of your past experience. You will have a fulfilling career here if you are good at thinking independently and teamwork, excel in data analysis to support your ideas, and enjoy in a fast-paced environment. When submitting your resume, please include both a Chinese and English autobiography along with your CV, as this can expedite the screening process and help you secure an interview opportunity sooner.

What is the interview process like? What do I need to prepare in advance?

The HR will review the resume of applicants, and those who meet the requirements will first undergo a phone interview. A time is then arranged with the candidate for an online or in-person interview. To comprehensively understand the personality of each candidate, the interview process consists of two stages. The first stage is a "group interview," where through a diverse interviewing process, we assess each candidate's soft and hard skills, including leadership ability, stress tolerance, and data analysis skills, among others. The second stage is a "personal interview," focusing on the candidate's past experiences. Both stages of the interview are conducted in a mix of English and Chinese.(Click here for more information）

What kind of traits are suitable for Hour Loop?

Hour Loop's core culture is "Think BIG". In an ever-changing environment, the ability to think outside the box and discern market trends is a trait we value highly. Moreover, Hour Loop does not have the hierarchical management burden. We welcome ambitious partners who set high standards for themselves to join us on our journey to become the number one seller on Amazon globally.

Does Hour Loop offer any training courses for new employees?

Hour Loop provides newbies with a comprehensive on-the-job training lasting 1 to 1.5 months. During the training period, each newbie is individually guided by a mentor to help them integrate into culture and understand their job responsibilities.

What is Hour Loop's benefits package?

Hour Loop offers a range of benefits including year-end bonus, holiday bonus, KPI bonus, profit sharing, and annual salary adjustments. Employees in the business department have working hours that are better than legal requirement. In addition to welfare activities, all our offices are equipped with complimentary coffee, beverages, and snacks. After three months of employment, employees are entitled to two days of fully-paid sick leave, and female employees receive an additional three days of fully-paid menstrual leave each year.

What is Hour Loop's working hour system?

All employees enjoy a flexible working hour system, with a standard 40-hour workweek and two days off per week. The regular office hours are from 10:00 to 16:00 on weekdays, and the rest of the time can be arranged for remote work. Depending on the role and job responsibilities, employees may have the option to work from home for one day per week or per month.

Where will be the work location?

Currently, there are four offices in the north, central, and south regions, and the location for work will be determined based on the location of the job vacancy.
・Kaohsiung Office (Headquarters): 3rd Floor, No. 251, Minquan 1st Road, Xinxing District, Kaohsiung City（Google Map）
・Taipei Office: 6th Floor, No. 180, Section 1, Keelung Road, Xinyi District, Taipei City（Google Map）
・Taichung Office: 28F, No. 307, Section 2, Taiwan Boulevard, West District, Taichung City（Google Map）
・Tainan Office: Room A, 9th Floor, No. 147, Zhongshan Road, Zhongxi District, Yongkang District, Tainan City（Google Map）

Hour Loop's promotion system? Is there an internal rotation mechanism?

Hour Loop provides transparent and flexible promotion pathways, offering opportunities that align with employees' career planning based on their performance and professional skills. Employees who have served in the same team for over a year are eligible to apply for job rotation. Rotations can transfer across departments or within their current department. Both promotion and rotation systems are transparently disclosed. The better your performance, you will get higher year-end bonus and a greater salary increase.